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Post by : Badri Ariffin
Comcast faces a $1.5 million fine following a security breach involving a vendor that compromised sensitive information of over 237,000 present and past customers, as reported by the Federal Communications Commission on Monday.
The breach took place at Financial Business and Consumer Solutions (FBCS), a debt collection firm that collaborated with Comcast until 2022. In 2024, FBCS experienced a data breach that exposed personal details of customers subscribed to Comcast's internet, television, and home security services.
The timing of the incident complicated matters; FBCS had already filed for bankruptcy before the breach was made public in August 2024. This limitation hindered the company's response and shifted the regulatory focus onto Comcast’s management of its vendors.
As a result of the settlement, Comcast is obligated to create a new compliance plan designed to enhance oversight of third-party vendors managing customer data. This plan will incorporate stronger monitoring, security protocols, and stricter documentation requirements.
Though Comcast stated that its internal systems remained unaffected by the breach, it emphasized that the vendor failed to maintain the required security standards.
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