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Post by : Badri Ariffin
Dubai's financial epicenter is experiencing a notable surge in the adoption of artificial intelligence, with the Dubai International Financial Centre (DIFC) spearheading this transformative trend. A recent survey conducted by the Dubai Financial Services Authority (DFSA) indicates that 52% of financial firms are incorporating AI technologies, a remarkable rise from 33% just one year earlier. Notably, the use of generative AI has surged by 166%, showcasing the sector's eagerness to leverage sophisticated technological solutions.
The survey, conducted in June 2025, involved 661 authorized firms across various sectors, including banking, capital markets, wealth management, and fintech, achieving an impressive participation rate of 88%. The results reveal that a majority of firms have adopted AI in at least one operational realm, with expectations for further integration in the upcoming year.
Despite the growing integration of AI in internal operations, firms are exercising caution regarding its use in customer-facing applications. This thoughtful approach illustrates the industry's commitment to building expertise, ensuring effective governance, and mitigating risks linked to AI implementation.
The growth in AI adoption is fueled by its strategic advantages: improving operational performance, enhancing regulatory compliance, advancing risk management, and boosting customer interactions. However, firms remain vigilant, recognizing that expansion must be paired with ethical data handling and comprehensive oversight frameworks.
The DFSA continues to work closely with financial institutions to foster responsible AI practices, advocating for a regulatory framework that supports innovation while safeguarding market stability. As AI solidifies its role within the DIFC’s financial landscape, maintaining a balance between rapid technological advancement and strong governance emerges as a critical aspect of the sector's strategy.
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